Frequently Asked Questions


Got a burning question?

See if we can answer it below or feel free to reach out to us via our Contact section.

Scooti is a quick, cost-effect and greener way to get where you want to go. It is Australia’s first ridesharing app that connects scooter drivers with passengers offering a faster, more affordable, greener alternative to other ride sharing services.

Quick
Scooters can weave through the traffic clogged roads, which means you save time and get where you need to be, faster.

Competitively priced
Ridesharing with Scooti is more affordable than other ride sharing options.

Ecofriendly
Ridesharing on a scooter reduces carbon emissions and traffic congestion. We also have a partnership with Fonzarelli scooters, which are electric, making a journey on one of these carbon neutral!

Safety-focused
All Scooti Drivers have quality scooters, clean driving records and no criminal history. Additionally, they have undertaken a bespoke Scooti training session to ensure only the most competent and reliable drivers are part of our team.

Female drivers
Female passengers can specifically request a female driver from our fleet.

Scooti is passionate about reducing traffic congestion and carbon emissions, which helps cities to become cleaner and greener.

We also know how frustrating it can be when walking seems to be the fastest mode of transport through a busy city. So, we’ll get you there faster, too.

We are proud to use innovation and technology to connect people who want a smart transport solution with passionate scooter drivers looking to earn money.

We announced that Scooti was coming to Melbourne on 20 March 2018. At this stage we are piloting the system in key parts of Melbourne and recruiting scooter drivers. The system is expected to ‘go-live’ in Melbourne in 6 weeks

We will start Scooti in Melbourne and look to expand it to Sydney over the next 12-24 months.

At this stage we are piloting the system in key parts of Melbourne and recruiting scooter drivers. The system is expected to ‘go-live’ in Melbourne soon.

It’s easy to join Scooti.

  1. Download the app
  2. Learn how to safely ride with us
  3. Enter your pick-up location and destination
  4. Enjoy the ride and rate your experience

At this stage we are piloting the system in key parts of Melbourne and recruiting scooter drivers. The system is expected to ‘go-live’ in Melbourne in 6 weeks

Yes, all passengers will be provided with a helmet by the driver at the start of the trip.

Hygiene is also very important to us. We expect our drivers to maintain a high level of presentation and we’ll be providing extra hygiene measures like hair nets for our passengers who all need to use helmets.

Yes. Scooter taxis are a hallmark of an advanced metropolitan city and similar companies are becoming increasingly popular in congested cities.

Scooterino in Italy, Gojek in Indonesia and Grab in Singapore are proven scalable models.

Invite friends to Scooti and enjoy free rides! (find out more link)

‘Find out more’ link content → Refer your friends to Scooti and receive $10 off your next ride once they sign up. There is no ceiling to how many free rides you can receive. The more friends you refer, the more free rides you’ll receive!

Getting around on a Scooti means travelling light. You need your hands to hold on to the driver when your travelling.

However, all of our Scootis come with a small luggage box with dimensions of approx. 30cm x 20cm x 34cm.

These will comfortably house the average handbag, notebook or file.

Anything you’d normally take to a meeting, lunch or a mate’s house is probably not an issue.

Provided it’s not too big, wearing a handbag cross body or a small backpack should also be fine

Melbourne’s weather is unpredictable.

We’ll have disposable ponchos for those unpredicted showers.

In case of more extreme conditions, like all transport providers we keep an eye on conditions and will work closely with Vic Roads and other community bodies to make key operational decisions.

Our focus is to ensure both our drivers and riders are only on the roads when conditions are deemed safe for this mode of transport.